Activity 02 – Key expressions

1. Apologizing for major errors

  • “I’m terribly sorry for the mistake.”
  • “Please accept my sincerest apologies for any inconvenience.”
  • “I deeply regret this oversight.”
  • “I take full responsibility for this error.”
  • “Again, I’m truly sorry for any frustration or inconvenience.”
  • “Once again, I apologize for any inconvenience.”

2. Apologizing for minor errors

  • “I’m sorry I’m late for the meeting.”
  • “Sorry for the mix up earlier.”
  • “I’m sorry for the oversight.”
  • “Please accept my apologies for the small error.”
  • Sorry about that.
  • Sorry, my bad.

3. Responding to apologies

  • “Thank you. It’s crucial that we address this issue promptly.”
  • “We rely on your quick response to resolve issues efficiently.”
  • “Thank you for bringing it to my attention.”
  • “I assure you that I’ll expedite the process and provide you with a comprehensive solution as soon as possible.”
  • “It’s alright, but please try to leave earlier next time.”
  • “Please don’t worry about it”

Course Discussion

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