Activity 01 – Example dialogs

Scenario 1  Simon is pushing for a quick decision
Simon: I’m sorry, but we’re going to need to know right now whether you can do it. She’ll be here at 9:30am and I don’t want any confusion about the roles coming up during the meeting. 

Anthony: I understand. Okay, if I agree to facilitate the whole session, will you be able to grant me an extra morning off next month?

Simon: Sure, I don’t see how that would be a problem. Phew, thank you so much for covering for Alexander at such short notice. 

Anthony: No problem. Well, I’d better go grab some more coffee then. 
Scenario 2  William and Gina are negotiating her schedule
William: May we offer an alternative?

Gina: Go ahead please. 

William: We know you’re having to balance the onboarding with your regular tasks right now.  Will someone else be taking over from you soon or how flexible can you be on that?

Gina: I’m glad you brought that up actually. I’ll contact Simon later on to confirm whether he’s the one taking over from me next week, Wednesday. After that, sure, I’ll get back to you with my availability on condition that you give me a little time off before starting.

William: Okay, I think we have a deal. Gina, we really need you on this project, so let’s have a call on Friday morning regarding joining us the following Monday?

Gina: Sure thing, thanks William. 
Scenario 3   Alexander is offering his solution for an ongoing negotiation
Alexander:  We’d like to propose a new approach based on a new package I’ve put together.  

William:  Okay, please tell us more. 

Alexander:  I don’t think it would be any problem to accept Yonzens counter offer, as we can make up the revenue by including the ‘streamline’ software, plus 6 months of sales service as one package. What do you think?

William:  You’ve run the numbers on this? 

Alexander:  Yep, looks good. 

William:  I have some reservations about it if I’m going to be honest. I understand what you’re saying, but…Let me look through your report first.

Alexander:  No worries, take your time and get back to me when you’ve come to a decision.  
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